Friday, January 20, 2023

Building Trust-Based Relationships: Week of January 20, 2023

 

Dear Students, Faculty, Residents, Staff, Alumni, Board Members and Friends,

Good morning from our Elkins Park Campus where it’s great to see students collaborating in our Learning Resource Center and walking around the campus! It’s been especially gratifying to see our Cristo Rey High School interns supporting several key areas while gaining experience and exposure to our health professions. Here are other items that I hope will be of interest to you:

FABULOUS FRAMING: When asked where she gets her sense of style, Nwamaka Ngoddy, OD ‘12, answers “from the school of life.” That awareness has helped Dr. Ngoddy expand her professional horizons. After years of practicing in retail optometry, she opened Anwuli Eyewear in 2019, where she designs frames specifically with African-American facial features in mind. Read more about Dr. Ngoddy here.

SENSE OF BELONGING: Strengthening a sense of belonging – the feeling that each of us is valued, connected and important, is something to which we all can actively contribute, and the research shows that belonging boosts engagement and retention. That was the message from Terrell Strayhorn, PhD, to faculty and staff at Salus University’s Development Day. Read more about Dr. Strayhorn’s presentation here.

PCO CAREER FAIR: The Pennsylvania College of Optometry (PCO) Career Fair will be from 11 a.m. to 3 p.m. on Sunday, Jan. 22, in the Hafter Student Community Center. PCO/Salus students can learn more about full or part-time clinical externship opportunities in local practices. Contact careerservices@salus.edu with questions.

SEASONAL AFFECTIVE DISORDER EVENT: Join CPPD's doctoral student trainees Andrew Jaskot and Janeyshka Ortiz-Flores for a Seasonal Affective Disorder (SAD) tabling event from 11 a.m. to 1:00 p.m. outside the café on Monday, Jan. 23. Students are encouraged to stop by to chat with the counselors, receive more information about counseling services, pick-up snacks, and enter a raffle to win a seasonal affective disorder light therapy lamp.

FINAL THOUGHTS: I have been reading a book about the Stoics and am struck by a quote from Marcus Aurelius, which is quite timely: “It’s the truth I’m after, and the truth never harmed anyone. What harms us is to persist in self-deceit and ignorance.”

With so many “alternative facts” floating around in the press and society, it can be hard to what and whom to trust. Healthcare should top the list of societal institutions in which we can place our trust and confidence. As healthcare professionals, we can help build this one patient at a time.

According to author Stephen Covey, trust is built upon credibility, consistent behavior, alignment, reputation and contribution. (The Speed of Trust: The One Thing That Changes Everything, 2008) We can actively build trusting relationships with our patients and clients by presenting evidence-based information, actively listening and responding consistently with kindness, care and respect; being reliability present and aligned in our words and actions; and actively seeking opportunities to contribute to the greater good within and beyond our professions.

While the current political and social divides in our country may create uncertainty, we can counter this by creating caring, trustful, reliable relationships that will serve our patients and clients well. The choices we make and the actions we take, individually and collectively, build personal, professional, institutional and societal integrity.

As you prepare for the weekend, I encourage you to reflect on the many ways you can develop the skills and behaviors that will foster trust-based relationships with each patient and client in your care.

Have a great weekend – be safe, continue to look out for one another and remain SALUS STRONG!

-Mike

No comments:

Post a Comment